CERTIFIED • LICENSED • Bonded • Insured • ROC 302017
juan carrilloJuly 23, 2024Jace and Daniel were life savers. They came and knew exactly how to get the job done. Courteous and professional customer service. No shortcuts no B.s. Debbie was efficient and reassuring. They have us peace of mind after what we thought was a complete disaster.
Mary FickJuly 19, 2024I am a realtor and was referred to Lotus for mold remediation at a client's home. Lotus was able to swiftly provide me with an estimate the same day which was greatly appreciated given certain time constraints. When we decided to proceed with the work, Lotus started right away, provided updates during the course of the work, and completed the job in a timely manner. The final product is excellent. They provided a detailed report describing the work performed including photos and a certification that the issue was fully resolved. Jill, Nichole, John and the team at Lotus have excellent customer service, communication and diligence, that is, all the things a customer looks for. I quickly learned why Lotus has an excellent reputation. Thank you! If I ever have another issue arise, I will definitely give you a call!
Melissa SiversonMay 13, 2024Lotus Restoration is up front and honest!! I appreciate them taking time to discuss concerns over the phone, as well as providing great advice. Thank you.
Regina MayesMarch 28, 2024I would highly recommend Lotus Restoration Services. Every employee I interacted with from Debi in the office to Tanner and his crew Josh and Daniel were professional, kind, and knowledgeable. They were timely and communicative throughout our restoration process. It was a small project for them, but they treated it with as much importance as a high dollar large job. I feel confident any mold/moisture has been removed from our home. Thank you, Lotus!
Andrea GutierrezMarch 20, 2024I hired Lotus to resolve an issue in my master bathroom. They were prompt and fixed my problem excellently. And they were cost effective. I am very happy with their work. I would use their services again. Call them. They will take care of you.
Todd CalfeeFebruary 27, 2024If I could recommend sainthood it would go to Jill at Lotus restoration services. To make a long short she literally saved us thousands of dollars of expenses. We live 1200 miles from the property we were having issues with. My wife and I talked to over a dozen of different vendors doing various tasks and we spend plenty of money doing so. We received Jills information from one of those vendors and found out that the problem wasn't even ours. Jill took the bull by the horns, made calls on our behalf and lined up what really needed to be done for the tenant below us that was really having the issue. I swear I wouldn't look anywhere else. She's amazing and her customer service is the way customer service should based on. Thank you Jill.
Devan GrellJanuary 26, 2024We had a small issue that needed a professional opinion. Even though this was not something that benefited Lotus financially, Jill demonstrated great knowledge and was more than helpful in answering and resolving our questions. Problem solved!
Suzi McMullinSeptember 22, 2023We had an AC water leak in our attic and needed to see if we had black mold as a result. Our appointment was quickly scheduled, Josh arrived 15 minutes early and was incredibly polite, thorough and honest. We are VERY impressed with this company and will use them for future construction repair needs.
Chad AndrewsSeptember 15, 2023This is a great choice after suffering water damage! These ladies know how to take care of the client. Nichole is awesome and knows so much about the claim process and can be trusted to represent your interests. Great job ladies!