CERTIFIED • LICENSED • Bonded • Insured • ROC 302017
Yes! We are a fully licensed general contractor with a KB-2 Dual Residential and Commercial license. We are also fully bonded and insured. When you choose us for flood damage services, you can enjoy peace of mind!
No! Your duty as a policyholder is to mitigate damages immediately to protect your home or business from secondary damages. This is very important because most insurance companies’ claim processes can take days before an adjuster is assigned. Meanwhile, if you don’t start mitigating damages immediately to protect your property from additional damage, the insurance company may deny your claim. Contact us today if you need help with flood damage!
We work with them all! We are very savvy with working with all different types of insurance companies no matter how big or how small. We will act as your advocate to make sure you get your home or business restored as close as it was prior to the flood damage or loss as possible. We know all of the documentation and processes needed by insurance to make the process smoother.
Not every loss necessitates an insurance claim. Lotus Restoration prides itself on being able to evaluate damage to a property and help the home or business owner determine whether or not it is worth filing a claim. Oftentimes, we can offer a cash pay discount that will help homeowners afford the restoration work without filing a claim. We truly believe that claims should only be filed when the water damage or other damage is at least double the deductible.
We are available 24/7 for water, fire, or bio emergencies. We have live people answering our phones no matter what time you call. However, general questions, such as scheduling inquiries, are handled during regular business hours. Reach out now if you’re dealing with emergency flood damage!
Lotus Restoration was established in 2015. However, the owners of the business have over 20 years of experience in the restoration industry dealing with water damage and many other types of projects.
Each job is unique in its complexity and timeline. Lotus Restoration provides emergency water damage services as they are needed. However, we can also provide all of the repairs that your property may need. This reduces the stress on our customers so they don’t have to find a contractor to do the repairs on their own. This also minimizes downtime between the emergency work and the repair portion. Lotus Restoration will do everything we can to get your property restored as quickly as possible.
Structural drying is a time-sensitive process. The sooner professional drying equipment is set in place, the quicker the property will dry, and the less secondary damage the structure will endure. In our experience with water damage, structures can typically be dried in three to five days. However, every job is unique and there are many variables that affect drying time.
Nick CordascoSeptember 5, 2024Chad, Jace, Nicole, Debbie, and the entire lotus restoration team were phenomenal. Timely, communicative, informative, knowledgeable. Not to mention great people! Everything you look for in home respiration. Highly recommend. Thank you Lotus Restoration!Ashley DuranAugust 7, 2024Jill with Lotus Restoration Services was very quick to review lab results on a house I am selling. She gave speedy responses and honest ones. I'd highly recommend her for any mold related "issues" - minor or major!Evelyn HowardAugust 7, 2024Lotus Restoration Services to our rescue! We suffered a clean water flood in a portion of our home. Lotus came in, assessed the issues, and immediately began water mitigation to limit the damage to our home. The 2 technicians assigned to our home were professional, polite, informative, and the same technicians came to our home for every follow-up visit. Of the 6 rooms that were flooded, only one wall needed to have some drywall opened to fully dry out. This company saved our home with limited invasive procedures! I HIGHLY recommend this company to anyone who suffers a flood and needs water mitigation. THANK YOU LOTUS!juan carrilloJuly 23, 2024Jace and Daniel were life savers. They came and knew exactly how to get the job done. Courteous and professional customer service. No shortcuts no B.s. Debbie was efficient and reassuring. They have us peace of mind after what we thought was a complete disaster.Mary FickJuly 19, 2024I am a realtor and was referred to Lotus for mold remediation at a client's home. Lotus was able to swiftly provide me with an estimate the same day which was greatly appreciated given certain time constraints. When we decided to proceed with the work, Lotus started right away, provided updates during the course of the work, and completed the job in a timely manner. The final product is excellent. They provided a detailed report describing the work performed including photos and a certification that the issue was fully resolved. Jill, Nichole, John and the team at Lotus have excellent customer service, communication and diligence, that is, all the things a customer looks for. I quickly learned why Lotus has an excellent reputation. Thank you! If I ever have another issue arise, I will definitely give you a call!Melissa SiversonMay 13, 2024Lotus Restoration is up front and honest!! I appreciate them taking time to discuss concerns over the phone, as well as providing great advice. Thank you.Regina MayesMarch 28, 2024I would highly recommend Lotus Restoration Services. Every employee I interacted with from Debi in the office to Tanner and his crew Josh and Daniel were professional, kind, and knowledgeable. They were timely and communicative throughout our restoration process. It was a small project for them, but they treated it with as much importance as a high dollar large job. I feel confident any mold/moisture has been removed from our home. Thank you, Lotus!Andrea GutierrezMarch 20, 2024I hired Lotus to resolve an issue in my master bathroom. They were prompt and fixed my problem excellently. And they were cost effective. I am very happy with their work. I would use their services again. Call them. They will take care of you.Todd CalfeeFebruary 27, 2024If I could recommend sainthood it would go to Jill at Lotus restoration services. To make a long short she literally saved us thousands of dollars of expenses. We live 1200 miles from the property we were having issues with. My wife and I talked to over a dozen of different vendors doing various tasks and we spend plenty of money doing so. We received Jills information from one of those vendors and found out that the problem wasn't even ours. Jill took the bull by the horns, made calls on our behalf and lined up what really needed to be done for the tenant below us that was really having the issue. I swear I wouldn't look anywhere else. She's amazing and her customer service is the way customer service should based on. Thank you Jill.Devan GrellJanuary 26, 2024We had a small issue that needed a professional opinion. Even though this was not something that benefited Lotus financially, Jill demonstrated great knowledge and was more than helpful in answering and resolving our questions. Problem solved!