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CERTIFIED • LICENSED • Bonded • Insured • ROC 302017
CERTIFIED • LICENSED • Bonded • Insured • ROC 302017
Yes! We are a fully licensed general contractor with a KB-2 Dual Residential and Small Commercial license. We are also fully bonded and insured. When you choose us for flood damage services, you can enjoy peace of mind!
No! Your duty as a policyholder is to mitigate damages immediately to protect your home or business from secondary damages. This is very important because most insurance companies’ claim processes can take days before an adjuster is assigned. According to the National Weather Service, flood insurance policies can take over 30 days to go into effect. Meanwhile, if you don’t start mitigating damages immediately to protect your property from additional damage, the insurance company may deny your claim. Contact us today if you need help with flood damage!
We work with them all! We are very savvy with working with all different types of insurance companies no matter how big or how small. We will act as your advocate to make sure you get your home or business restored as close as it was prior to the flood damage or loss as possible. We know all of the documentation and processes needed by insurance to make the process smoother.
Not every loss necessitates an insurance claim. Lotus Restoration prides itself on being able to evaluate damage to a property and help the home or business owner determine whether or not it is worth filing a claim. Oftentimes, we can offer a cash pay discount that will help homeowners afford the restoration work without filing a claim. We truly believe that claims should only be filed when the water damage or other damage is at least double the deductible.
We are available 24/7 for water, fire, or bio emergencies. We have live people answering our phones no matter what time you call. However, general questions, such as scheduling inquiries, are handled during regular business hours. Reach out now if you’re dealing with emergency flood damage!
Lotus Restoration was established in 2015. However, the owners of the business have over 20 years of experience in the restoration industry dealing with water damage and many other types of projects.
Each job is unique in its complexity and timeline. Lotus Restoration provides emergency water damage services as they are needed. However, we can also provide all of the repairs that your property may need. This reduces the stress on our customers so they don’t have to find a contractor to do the repairs on their own. This also minimizes downtime between the emergency work and the repair portion. Lotus Restoration will do everything we can to get your property restored as quickly as possible.
Structural drying is a time-sensitive process. The sooner professional drying equipment is set in place, the quicker the property will dry, and the less secondary damage the structure will endure. In our experience with water damage, structures can typically be dried in three to five days. However, every job is unique and there are many variables that affect drying time.
Andrea GutierrezMarch 20, 2024I hired Lotus to resolve an issue in my master bathroom. They were prompt and fixed my problem excellently. And they were cost effective. I am very happy with their work. I would use their services again. Call them. They will take care of you.
Todd CalfeeFebruary 27, 2024If I could recommend sainthood it would go to Jill at Lotus restoration services. To make a long short she literally saved us thousands of dollars of expenses. We live 1200 miles from the property we were having issues with. My wife and I talked to over a dozen of different vendors doing various tasks and we spend plenty of money doing so. We received Jills information from one of those vendors and found out that the problem wasn't even ours. Jill took the bull by the horns, made calls on our behalf and lined up what really needed to be done for the tenant below us that was really having the issue. I swear I wouldn't look anywhere else. She's amazing and her customer service is the way customer service should based on. Thank you Jill.
Devan GrellJanuary 26, 2024We had a small issue that needed a professional opinion. Even though this was not something that benefited Lotus financially, Jill demonstrated great knowledge and was more than helpful in answering and resolving our questions. Problem solved!
Suzi McMullinSeptember 22, 2023We had an AC water leak in our attic and needed to see if we had black mold as a result. Our appointment was quickly scheduled, Josh arrived 15 minutes early and was incredibly polite, thorough and honest. We are VERY impressed with this company and will use them for future construction repair needs.
Chad AndrewsSeptember 15, 2023This is a great choice after suffering water damage! These ladies know how to take care of the client. Nichole is awesome and knows so much about the claim process and can be trusted to represent your interests. Great job ladies!
Summer Knife ChiefJuly 25, 2023I called Lotus on a Sunday night because my AC was leaking into my Ceiling. Jill gave recommendations for HVAC Companies to fix the leak and had a Lotus crew to my house the next morning to clear out the damaged ceiling and to dry out the area. Chris (who worked on everything) was wonderful with answering all of my questions and very responsive to texts. If I could give more stars I would.
Chuck WolfJuly 5, 2023I have had the opportunity to work with Jill and Lotus Restoration on several occasions. Jill and her team are awesome. They are on time, they are professional, they are efficient, and they do an excellent job. I would highly recommend Lotus Restoration Services to anyone who is looking for help with recovery and restoration after any kind of damage to their home or property!
jfoegalMay 17, 2023Every great company has good people working for them. Dealing with a flood is not easy, but everyone at Lotus Restoration Services cares and makes it their mission to give you the very best customer service in the industry.
Stephanie GreerMay 13, 2023Matt Ross was awesome! His professionalism, mannerism, communication, and sweet soul made the experience so much more easier to deal with. Matt actually made me feel like I mattered and the fact that he was not settling for half doing the job really wowed me. He treated my family like his own. Way to go Matt!!!!
