CERTIFIED • LICENSED • Bonded • Insured • ROC 302017

Water Damage

Serving the Phoenix Metro Area

Arizona Water Damage Restoration - Residential

At Lotus we know how frustrating the water damage restoration process can be. So, we have taken our years of experience to make it easier on our customers. Our water damage restoration process takes you from the very beginning of extracting the water to the very end brush stroke of paint on your restored walls.

We have 24/7 Emergency Dispatch and assistance!

Lotus has people ready to answer the phones 24/7 so we can quickly dispatch to your home no matter what time of day. You will always get a live person on the other end of the phone when you call Lotus Restoration. Our certified and trained technicians are on call 24/7 so they are ready to dispatch to your home within minutes of you calling and be onsite within the hour in most cases.

We use infrared cameras and non-invasive tools for moisture detection

Our trained technicians will utilize cutting edge technology in moisture detection to effectively map out the moisture in your home. We use both Thermal imaging and non-invasive meters to allow us to find hidden pockets of water without causing more destruction to the property. Once all of the moisture has been mapped out, we can put together an effective drying plan for your home.

Water extraction and water removal

Our top-of-the-line water extraction equipment will extract up to 97% of the excess moisture from your home’s floors providing a great start to the drying process. This step is critical to decrease drying time, and to reduce the likelihood of mold growth and secondary damage. 

Property decontamination and sanitization

Water is always wet…but it isn’t always clean, so using proper decontamination and sanitization products is essential. Lotus uses only EPA approved products to knock down potential contaminants that have entered your home and to prevent mold growth which will require remediation.

The Art of Structural Drying

Having cutting-edge drying equipment and certified, trained professionals allows Lotus Restoration to properly dry your structure in place without having to do massive amounts of demo and destruction. Structural drying is a science, and if done properly your property will have minimal repairs required getting you back in your home and back to work quickly. 

We take Restoration from the beginning all the way through to the end of construction

At Lotus we know how frustrating the water damage restoration process can be. So, we have taken our years of experience to make it easier on our customers. Our water damage restoration process takes you from the very beginning of extracting the water to the very end brush stroke of paint on your restored walls.

We bill Insurance direct and will assist you through the claims process!

When disaster strikes, the last thing you want to deal with is the complex process of filing an insurance claim. At Lotus RestorationCompany, our dedicated team is here to guide you through every step of the way. We understand the nuances of insurance policies and have the expertise needed to ensure that you receive the maximum benefit from your coverage. Our professionals provide detailed documentation of the damage and restoration work, making the claims process smoother and less stressful for you. By partnering with your insurance provider, we aim to simplify the process and expedite your claim, reducing the burden on you during these challenging times.

We also work closely with you and your homeowner’s insurance company to ensure a smooth and hassle-free claim process. Our goal is not only to restore your property but also provide peace of mind during this difficult time. We understand that dealing with water or flood damage can be stressful, and we are here to help you every step of the way.

We work with all homeowner’s insurance companies whether you have Farmers, State Farm, Allstate, American Family, Liberty Mutual, or any other company, we work with them all! We also have over 20 years of experience billing insurance and settling claims, so know that you are in knowledgeable hands with Lotus Restoration!

If it is water related, we do it! We have Comprehensive Water Damage Services

We cover a wide range of water-related disasters, including:

From natural floods due to heavy rains to broken pipes, we have the tools and expertise to manage any scale of water damage. Our team will identify the source and repair it as quickly as possible, preventing further damage so we can move on to mitigation and getting your house dried out.

Sewage backups can pose a severe health risk. Our technicians are equipped with personal protective equipment (PPE) to safely handle sewer cleanup, ensuring your property is free from contamination. Blackwater cleanup is not something that should be handled on your own, hire a professional like Lotus Restoration to take care of it for you. 

One of the common yet often overlooked causes of residential flooding is the failure of toilet supply lines. These lines can burst or become dislodged due to wear and tear or sudden pressure changes, leading to significant water damage within a very short period.

Overflowing toilets can lead to substantial water damage in a short period, making prompt action crucial. At Lotus Water and Flood Damage Restorations, we understand the urgency of these situations and offer rapid, expert assistance. When a toilet overflow occurs in your bathroom, the immediate step is to shut off the water supply to prevent further overflow.

Basements are prone to water damage, especially in heavy rain often from monsoon storms. Our team will thoroughly dry and dehumidify your basement, preventing mold growth and structural damage.

A burst pipe can result in severe water damage, leading to costly repairs if not addressed immediately. At Lotus Water and Flood Damage Restoration, we have the expertise to handle these emergencies promptly and efficiently. When a busted pipe occurs, the first crucial step is to shut off the main water supply to prevent further flooding.

Sump pump failures can lead to unexpected basement flooding, potentially causing significant damage to your property. At Lotus Water and Flood Damage Restoration, we understand the inconvenience and stress this can bring. Our team is equipped to handle such situations efficiently, beginning with a thorough assessment of the sump pump issue. We work closely with expert plumbers and identify the root cause of the failure, whether it’s a power outage, mechanical defect, or clogging, and address it promptly.

Water heater leaks can start as slow leaking and lead to heavy drainage of water. Even if the water heater is located in the garage, it can also seep into the house causing damage to sheetrock floorboards and cabinets on the interior of the home as well. Lotus Restoration will provide a thorough inspection of all areas that could be impacted to address all of the damaged materials.

A malfunctioning appliance can cause costly water damage to drywall, carpet, floors and baseboards. Whether it’s a dishwasher leaking in the kitchen, garbage waste disposal dripping, leaky faucet, washing machine overflow, or refrigerator water line bursting, we have the expertise to handle any appliance leak and restore your property.

During the most humid times of the year in AZ, AC condensation pans can become plugged and overflow. This may start out as a bubble in your ceiling or bulging drywall in your ceiling. If not addressed immediately this could cause the caving in of the drywall and significant damage to your property.

How Can You Protect Your Property from Accidental Water Damage?

While water damage is inevitable in some cases, there are steps you can take toa minimize its impact on your property. Here are some tips:

  • Regular Roof Inspections

Check for any signs of damage or wear and tear on your roof regularly. Addressing issues early on can prevent leaks during heavy rainfall.

  • Maintain Gutters and Downspouts

Keep gutters clean and free from debris to ensure proper water drainage away from your property.

  • Install a Sump Pump

If you live in an area prone to flooding, or you own a basement home consider installing a sump pump to prevent standing water in basements or crawl spaces.

  • Repair Any Plumbing Issues

Leaks or malfunctioning appliances can lead to costly water damage. Regularly inspect and maintain your plumbing system to prevent potential issues.

  • Drain your water heater regularly

Properly cleaning and draining your water heater following the manufacturers maintenance schedule can prolong the life of the unit and minimize sludge buildup and corrosion in the unit

  • Be Mindful of Landscaping

Ensure that the grading around your property is sloping away from the foundation, directing water flow away from the house.

FAQs

Yes! We are a fully licensed general contractor with a KB-2 Dual Residential and Commercial license. We are also fully bonded and insured. When you choose us for flood damage services, you can enjoy peace of mind!

No! Your duty as a policyholder is to mitigate damages immediately to protect your home or business from secondary damages. This is very important because most insurance companies’ claim processes can take days before an adjuster is assigned. Meanwhile, if you don’t start mitigating damages immediately to protect your property from additional damage, the insurance company may deny your claim. Contact us today if you need help with flood damage!

We work with them all! We are very savvy with working with all different types of insurance companies no matter how big or how small. We will act as your advocate to make sure you get your home or business restored as close as it was prior to the flood damage or loss as possible. We know all of the documentation and processes needed by insurance to make the process smoother.

Not every loss necessitates an insurance claim. Lotus Restoration prides itself on being able to evaluate damage to a property and help the home or business owner determine whether or not it is worth filing a claim. Oftentimes, we can offer a cash pay discount that will help homeowners afford the restoration work without filing a claim. We truly believe that claims should only be filed when the water damage or other damage is at least double the deductible.

We are available 24/7 for water, fire, or bio emergencies. We have live people answering our phones no matter what time you call. However, general questions, such as scheduling inquiries, are handled during regular business hours. Reach out now if you’re dealing with emergency flood damage!

Lotus Restoration was established in 2015. However, the owners of the business have over 20 years of experience in the restoration industry dealing with water damage and many other types of projects.

Each job is unique in its complexity and timeline. Lotus Restoration provides emergency water damage services as they are needed. However, we can also provide all of the repairs that your property may need. This reduces the stress on our customers so they don’t have to find a contractor to do the repairs on their own. This also minimizes downtime between the emergency work and the repair portion. Lotus Restoration will do everything we can to get your property restored as quickly as possible.

Structural drying is a time-sensitive process. The sooner professional drying equipment is set in place, the quicker the property will dry, and the less secondary damage the structure will endure. In our experience with water damage, structures can typically be dried in three to five days. However, every job is unique and there are many variables that affect drying time.

It largely depends on the extent of damage and types of materials affected. Lotus can offer a full inspection and give you an estimate prior to doing any work and also help you determine if it is claim worthy. If it is not claim worthy, Lotus Restoration has a discount for those that are paying out of pocket, so you aren’t stuck paying insurance pricing. 

Our goal is to be a one stop shop. While we don’t do plumbing or HVAC repairs in house, we have a network of preferred, licensed plumbers and HVAC contractors that we can call on to help our customers. No more searching for 5 different vendors to get your property restored, one call to Lotus Restoration and you are done!

Only the homeowner or an agent of the homeowner like a property manager can give us authorization to work in a home, but we are happy to inspect and communicate directly to the homeowner or agent to get the necessary resoration work done in your home.